Claim Review Questionnaire

Your full name *

Your membership number *

What type of insurance claim did you recently have? *

Fire

Explosion

Smoke

Lightening and thunder

Aircraft and other flying devices

Earthquake

Theft or attempted theft

Riot, civil commotion, labour and political disturbances, vandalism and acts of malicious damage

Water freezing, or escape of water from any fixed water or domestic heating installation

Flood

Falling trees, telegraph poles, lamp posts and any parts thereof

Subsidence, heave or landslip of the plot on which your holiday home stands

Any vehicle or animal hitting your holiday home

Accidental damage

Storm or weight of snow

How did you report your claim to NACO? *

How long did it take for your claim to be settled? *

How would you rate your experience during the claim process? *

We're you kept informed during the claim process? *

Was your claim resolved in a timely, efficient and effective manner? *

Did you receive your claim settlement in a timely manner? *

Would you recommend NACO? *

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