Code of Practice at Static Holiday Caravan Parks

Aside from parks in Northern Ireland, the holiday caravan industry isn’t afforded any specific legislative protection. Many years ago the Office of Fair Trading (OFT) encouraged the industry to devise a ‘Code of Practice’ to assist consumers in obtaining fair treatment.

The British Holiday & Home Parks Association teamed up with the National Caravan Council and they set to work on the creation of a document for the industry - the code of practice for selling and siting holiday caravans. The Code hasn’t changed much over the years although the most recent version is a lot easier to read and does offer a better deal for caravan owners.

However, the current version of the Code is really only any use if you’re on a park that is a member of the NCC. Back in the day the BH&HPA and the NCC worked together on the provision of the Code and of Model Licence Agreements for the industry. However in recent years they have adopted a slightly different approach with the BH&HPA suspending the Code of Practice pending a review. This review is yet to surface and whilst BH&HPA member parks are obliged under the terms of their membership to provide written agreements in accordance with certain criteria – it’s not legally enforceable.

To see whether your park is a member of the BH&HPA go to and search. Alternatively email them on

At this point in time, the NCC are the main ‘mover and shaker’ when it comes to fair treatment of caravan owners. They are very focused on ensuring that customers are treated fairly and that their member parks adhere to certain standards.

Check out their “Approved Holiday Park” scheme here:

A PDF copy of the code of practice is available here.


Need some further help from our specialist advisors?

By becoming a NACO Member, you'll have exclusive access to our team of specialist advisors who can help with every aspect of owning your static caravan, from pitch fee increases to faults with your unit.

Our member only benefits include;

Unlimited advice and support from our team of specialists by phone or email

Discounted member only Insurance Rates

Discounts from leading retailers and caravan manufacturers

Access to member only guideance notes and useful PDF downloads

Sell or Rent your static caravan on our website

Quarterly member magazine

Join thousands of other happy NACO members across the UK for just £30 a year!

Get expert advice

Join NACO for only £30, that’s just £2.50 per month for total peace of mind

Join NACO today

Why choose NACO to insure your static caravan or holiday lodge?

We pride ourselves on providing the best level of customer service for static caravan insurance, advice and support for all of our members. Don't just take our word for it, read what our members have to say. Join NACO today or Get a Quick Quote